I laughed hard enough at this that I had to hit my inhaler afterwards to keep from dying.
Caller: "I have a question about my account."
Me: "I’d be happy to help! What email address do you use to log in?"
Caller: "It’s rogue@[email host].com"
Me: "Sorry sir, I can’t seem to find that email in the system. To confirm, let me spell out the full address: r-o-g-u-e@[email host].com?"
Caller: "No it’s *****r-o-u-g-e!"
Me: "Oh, rouge like the makeup. The word "rogue" is spelled r-o-g-u-e."
Caller: "That’s not how rogue is spelled! I can’t believe how stupid your customer service is!"
Me: "If you want to be sure, you can check a dictionary for the correct spelling."
Caller: "Fine, I will! I’m going to search dictionary.com right now!"
(A minute passes as he searches.)
Caller: "F***! I’ve been using this email for years! I can’t believe my guild members never pointed this out to me!"*hangs up*
via (The Customer Is) Not Always Right